Shadow IT: Friend or Foe?

Shadow IT: Friend or Foe?

IT departments like to think of themselves as gatekeepers to their organization’s infrastructure and systems—but that’s not always the case. The term “shadow IT” is now commonly used to describe software applications built and deployed without any organizational...
IT Strikes Back

IT Strikes Back

Our saga begins in a company, not so far away, where a federation of end-users from all corners of the organization is unhappy with its IT department. They want more apps, better representation during the design phase, and faster delivery. IT, which is currently...