by Don Nelson | Mar 26, 2018 | General
Who hasn’t been stuck in auto-phone-system purgatory for hours or been routed to a first-line customer support rep who knew less about the product you were using than you did? In other cases, your only option for customer support might have been to post a...
by Patrick Fleming | Aug 15, 2011 | General
While technology improvements have lowered the cost of building and deploying business solutions, until recently, the software and implementation cost of Customer Relationship Management (CRM) systems was unaffordable for most small to medium businesses who rely on...
