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Customer Relationship Management | LANSA
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Customer Relationship Management

Evaluating Customer Service Before You’re a Customer

Who hasn't been stuck in auto-phone-system purgatory for hours or been routed to a first-line customer support rep who knew…

Sweeten your Customer Relationships with SugarCRM on IBM i

While technology improvements have lowered the cost of building and deploying business solutions, until recently, the software and implementation cost…